Terms & Conditions

Terms & Conditions 

Last updated: July 20, 2025

Welcome to Harps Under the Willow! These Terms and Conditions (“Terms,” “Terms & Conditions,” or “T&C”) govern your use of our website (www.harpsunderthewillow.com) and any purchases or interactions you make through our online store.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use our site or services.

1. Use of Website

You must be at least 18 years old or have permission from a parent or legal guardian to use this website. You agree to use our site only for lawful purposes and not for any fraudulent or unauthorized activity.

2. Products and Services

We offer a variety of handmade and personalized products, including:

• Apparel (youth and adult t-shirts)

• Tumblers and cup sleeves

• Vinyl decals and stickers

• Digital downloads

• Custom orders

All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Custom Orders

Custom products are made-to-order based on customer specifications. All custom orders are final sale and are not eligible for returns or refunds.

Please review your design and personalization details carefully before submitting.

4. Payments

We accept secure online payments through third-party providers such as Stripe, PayPal, or Wix Payments. You agree to provide accurate, complete, and up-to-date payment and billing information.

5. Shipping & Delivery

Shipping is currently available to addresses within the United States only. Please refer to our Shipping Policy for detailed information on processing times, shipping methods, and delivery estimates.

6. Returns & Refunds

We handle returns and refund requests on a case-by-case basis. For non-custom items, please reach out to us within 7 days of receiving your order.

7. Intellectual Property

All content on this site, including product photos, logo, artwork, and text, is the property of Harps Under the Willow and may not be reproduced or used without written permission.

8. Limitation of Liability

Harps Under the Willow is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our website or products. All products are intended for personal use only.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Modifications

We reserve the right to update these Terms & Conditions at any time. Changes will take effect immediately upon posting. Continued use of our website after any changes constitutes your acceptance of the revised terms.

11. Contact

If you have any questions about these Terms, please contact:

Kari Moore
📧 harpsunderthewillow@gmail.com
🌐 www.harpsunderthewillow.com