Privacy Policy

Last updated: July 20, 2025

At Harps Under the Willow, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website (www.harpsunderthewillow.com), make a purchase, or contact us.

1. Information We Collect

We may collect the following information from you when you interact with our site:

• Name, email address, and shipping/billing address

• Order details and customization information

• Payment information (processed securely via third-party platforms)

• Browser/device data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your purchases

• Respond to inquiries or custom order requests

• Send important updates or promotional offers (only if you opt in)

• Improve our website and customer experience

3. Sharing Your Information

We do not sell your personal information to third parties.

We only share necessary data with trusted third-party services for the following purposes:

• Payment processing (e.g., Stripe, PayPal)

• Shipping and delivery (e.g., USPS)

• Website hosting & analytics (e.g., Wix, Google)

These providers have their own privacy policies, and we encourage you to review them separately.

4. Your Rights

You have the right to:

• Request access to your personal data

• Ask us to correct or delete your data

• Opt out of email marketing at any time

To exercise any of these rights, contact us at harpsunderthewillow@gmail.com.

5. Data Storage and Security

Your data is securely stored using encryption and access controls through our website host and payment processors. We take appropriate steps to protect your personal information but cannot guarantee 100% security due to the nature of online systems.

6. Cookies

We use cookies and similar technologies to:

• Track website traffic and usage

• Enhance your browsing experience

• Store your cart or order preferences

You can control cookie settings through your browser.

7. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect or store personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at:

Kari Moore
📧 harpsunderthewillow@gmail.com
🌐 www.harpsunderthewillow.com