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Shipping Policy

📦 Shipping Policy – The Basics

At Harps Under the Willow, we take pride in providing a smooth and dependable shipping experience. This policy is here to clearly outline how and when your order will ship, so you can shop with confidence.

We currently ship within the United States only, and all physical orders are shipped via USPS. Whether you're purchasing handmade goods or personalized items, we aim to get your order out the door quickly and securely.

✅ What’s Included in Our Shipping Policy

We want to make sure you're informed every step of the way. Here's what you can expect:

  • Processing Times: Most orders ship within 2–5 business days. Custom or personalized items may take slightly longer—check the product listing for specific timeframes.

  • Shipping Carrier: All orders are shipped via USPS using First Class or Priority Mail, depending on weight and size.

  • Estimated Delivery Time: Once shipped, most packages arrive within 3–7 business days.

  • Tracking Information: You'll receive a tracking number via email as soon as your order ships.

  • Issues with Delivery: If your order is delayed, arrives damaged, or goes missing, please contact us within 7 days of delivery. We’ll be happy to assist.

Have questions? Visit our Contact Page or reach out anytime—we're here to help!

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